SURVEY LOGIN

HOME

TESTIMONIALS

PRICING

ABOUT US

360 FRAMEWORK

360 CLOUD

TRAINING

BLOG

CONTACT

TAKE 3 SIMPLE STEPS TO EXCELLENCE IN CARE
GET IN CONTROL, STAY IN CONTROL

The 360 Standard Framework is a practical means of defining and transforming care cultures as measurable person centred outcomes.

 

360 Forward education and training services focus on helping managers and staff to adopt the 360 Standard Framework as a way of achieving dynamic, sustainable person centred cultures in their organisations.

 

The 360 Standard Framework and accreditation programme is the quality improvement system of choice for culture change. Underpinning all service and practice standards it goes beyond the CQC Standards. It is fundamental to giving confidence to the public and others looking for quality providers.

 

The 360 Standard Framework

 

  • Defines excellence in person-centred care
  • Transforms culture in your health & social care organisation
  • Demonstrates improvement for Service Users, Relatives & Staff
  • Increases profitability & efficiency
  • Brings together quality with education

 

Continuous Quality Improvement

Finding out where you are in terms of quality is just the start, we all need to improve and maintain our standards.

 

We help homes plan quality improvement priorities and associated learning programmes at all levels in the organisation and practice. Adopting the 360 SF  provides verifiable evidence to demonstrate  and independently accredit achievements in meeting the quality elements of contracts with commissioners and obligations to CQC.  This saves managers money and time, through efficiency savings, better reputation and reduced staff turnover.

 

Our unique on-line quality improvement system makes quality monitoring a part of the everyday process.

 

Letting you understand the compliance position, create Action Plans to address issues and centrally store and distribute your Policy and Procedure documents are just the start.

 

Collect and store evidence against the CQC guidelines and create up to the minute reports the second you need them.

 

There are a range of tools that can be used for internal audit e.g. Questionnaires, observation tools, documentary evidence guidance with training.

 

Helping homes and other care settings to measure quality from the perspective of the cared for person, their families and carers to achieve person centred outcomes. It is also a diagnostic assessment framework that shows care organisations how to establish and maintain person centred cultures. It is  the fundamental, modus operandi of every care service

 

The 360 Standard Framework * is the definitive Standard of excellence for outstanding care from the resident / service user perspective, the staff and the relative

The only tool  that can diagnose, measure and prescribe improvements to the culture of care:

EXTREMELY SIMPLE TO USE

Get up and running in moments. Start with an Audit to identify where you need to focus your efforts.

 

IMMEDIATE IMPLEMENTATION

Implementation is immediate, just follow the process and get on the road to excellence today

 

USE YOUR EXISTING INVESTMENTS

Uses your existing systems so there is no need to buy expensive new hardware and software

 

REPORTS AND PEACE OF MIND

We're always there to support you and offer the very best consultative advice when you need it

 

WHAT THE EXPERTS SAY ABOUT US...

How does this help you?

Find out what people really think of your service

Measures quality outcomes and culture within your service

Uncovers areas that need improvement

Exceed CQC requirements and become outstanding

Provides a clear and concise plan to achieve excellence

Get immediate on going feedback and on-going on-line monitoring

PRICING

Get started!

 £799

39Q Quality outcomes survey

Person centred outcomes

Residents, Relatives and Staff

Key findings for action

Mapped to CQC KLOE's / PIR's

Independent analysis and report

Popular

Premium

from £2499

Independent quality assessment

39 Q Starter Pack

Achieving PC outcomes / effective

action planning

1 Day on-site assessment (interviews, observations & Docs)

2 day training & assessment

Standard

 £950

1 Day Training (excl. travel )

Achieving Person Centred outcomes

Effective action planning

360 Cloud Management application

Add- on services

2 hour remote training

Premium Plus

from £3749

39 Q Starter Pack

 

1 day training

Detailed Report with priority actions

Achieving PC outcomes / effective

action planning

Detailed Key Findings Report: priority actions

Add on services

Themed diagnostic assessment- 2 consultants

Quality improvement feedback & guidance

Support towards accreditation

Ask us about your specific requirements: We provide tailored packages that meet your needs

ABOUT US

A business based on expertise

 

It might seem odd but 360 was not started as a 'business', it started out to make things better.  Through a mix of personal experiences (not all good) and a common desire to help people who cannot always help themselves, a team coalesced around a common vision, Person Centred Care.

 

Today that team have created a pathway to excellence that puts the person who needs care at the very heart of the system helping them.

 

Achieving Excellence in care is a common goal for all service providers.  Often it isn't the will to have the best possible standards that gets in the way, but rather the resources to make it happen.

About us

Putting together the 360 Forward approach has taken over 10 years of dedication and has been praised at the highest levels for vision, fitness for purpose and revolutionary approach to Person Centred Care.

 

Built from the ground up by experts who have run services, designed them and audited them, the framework covers every aspect of Person Centred Care and presents it in a clear and simple format that can be followed with confidence and ease.

ROSEMARY HURTLEY MSc, Dip COT, FRSA

CEO & FOUNDER

Rosemary is a  Consultant Occupational Therapist and social gerontologist specialising in developing services for older adults. An expert in transforming care cultures and co-developer and implementer of the 360 Standard Framework.

PAT DUFF OBE, MSc, BA, RN, RM, PGCEA

PRESIDENT 360 FORWARD, EXECUTIVE CONSULTANT

Pat brings experience as a former Health Authority Nursing Advisor, leading on Education and Quality Improvement. She was involved in producing the first DH Strategy for Nursing in England, and a founder member of the RCN Nursing and Care Homes Forum Policy Group. Pat is the architect of the 360 Standard Framework.

Meet the Team

PENELOPE SEARLE

HEAD OF QUALITY

 An experienced specialist in Quality Assurance, improvement and change management in social care.  Penelope is qualified in the EFQM Excellence Model (Foundation for Quality Management), a member of both CQI (Chartered Quality Institute) & IOSH (Institute of Occupational Safety & Health).

CHARLES HURTLEY

DIRECTOR

Charles is a qualified accountant with 25 years’ experience and has worked with charities,  start-up’s and large Plc’s. Skills include financial & management accounting, taxation, company secretarial, payroll, HR, Health & Safety, IT systems and organisational development & change management.

JULIA PITKIN

CONSULTANT

An experienced occupational therapist and educator with a special interest in people living with dementia. She is also experienced in quality care audit. She is passionate about delivering empathy and specialist communication skills in dementia care.

 

 

We want everyone to experience the very best in Relationship Activated Person Centred Care, and to build a pathway to excellence that every service provider can confidently follow to achieve it.

OUR MISSION

We are a committed group of individuals who have experience in every aspect of care.

We have seen both good and bad care and the effects on people lives.

CONTACT

Get in Touch

Address

If you would like to learn more about how we can help you achieve excellence in care drop us a line and we will be right back to you.

Submitting Form...

The server encountered an error.

Form received.

Captcha Image

Raglan

New Park Road

Cranleigh

Surrey

GU6 7HJ

United Kingdom

01483-275555

360 Forward

Pathway Partners to Excellence in Care

Get in touch

 

Submitting Form...

Server encountered an error.

Form received.

Captcha Image

Address: Raglan

New Park Road, Cranleigh, Surrey

GU6 7HJ, United Kingdom

Phone: 01483-275555

Email: transform@360fwd.com

 

If we can help you let us know. we're right here.

 

SUPPORT

Email: transform@360fwd.com

 

 

SOCIAL NETWORK

Follow us on Twitter to find out our latest developments and comments from our experts.

 

 

© 2014 copyright by QuiqSolutions. All rights reserved.